Satisfaction Guaranteed:

If you are not satisfied with your purchase, please call toll free for a Return Goods Authorization and return the unused item(s) in its original packaging within 30 days, with your receipt for a replacement, exchange, or applicable credit. Please see Returns section below for more information.

Pricing:

We do everything we can to hold our pricing - we buy in bulk, we negotiate hard, and we keep product on the shelf. Despite our best efforts, prices are subject to change without notice...sometimes they go down too!

Delivery:

99% of All Orders Ship the Same Day... Or you can Pick Up at your Local Branch. Your Choice. Excludes Machinery & Non-Stock Items.

Free Shipping:

Orders over $449.00 (50 lbs. weight limit per order) SHIPPED FREE - via our standard shipping method. Some restrictions may apply.

Coupon Codes:

We do the best we can to apply our coupons to every item we offer but some we just cannot. Coupons exclude items already on sale, machinery items, and inventory clearance. Some other restrictions may apply as well when using coupon codes.

Track It:

From the minute your order goes into our system, you can receive an order confirmation. Then when the order is picked, packed, invoiced, and shipped, you will receive an automatic email with all tracking information.

Backorders:

Most orders ship same day, but if merchandise is not in stock, it will be placed on backorder for up to 90 days. Backorders will be shipped via standard FedEx Ground Service at a competitive rate, some restrictions may apply.

Special Shipping Instructions:

We negotiate volume-based discounts and pass those savings along to you. We will accommodate special shipping requests with a small handling fee. This includes collect shipments, whether FedEx, UPS, Purolator, etc.

Damaged, Lost, Or Short Shipments:

It doesn’t happen often, but if it does, call your local courier office immediately, and advise KBC so that we can reship and place a claim. Please keep damaged goods and containers until the claim is closed.

Truck Shipments:

KBC is not responsible for merchandise damaged or lost by motor freight carriers. If the shipment is damaged or short one or more packages, please have it noted by the truck driver on receipt and freight bill. If you accept a short or damaged shipment from the truck driver without proper notation by the driver, you do so at your own risk.

Claims:

Claims must be made within 5 days after receipt of merchandise.

Returns:

All returns must be made within 30 days of receipt of order and arrive prepaid in original packaging, unused, undamaged, and sellable. Call toll-free to request a Return Goods Authorization. Credit will not be issued for returned material that has been marked, altered, or abused. Returns due to customer error are subject to a minimum 10% restocking charge. KBC reserves the right to deny a return. 

Terms:

Check out our NET 30 Open Account form HERE. Fill It Out! Fax or email it in! And begin buying on your KBC Net 30 day account.

Finance It:

Finance any order over $2,000!
Covers All Equipment Costs. Additional expenses such as installation, maintenance, freight, and taxes may be covered and amortized over its term.

Your Cash Isn’t Tied Up In Equipment.

First and last payments are all it takes to get you into the equipment. Bank and other credit lines remain available for other needs. No Surprises! $10.00 buyout to keep your equipment after the contract.

To fill out an application online click HERE or call and request to have one sent to you today. 

Minimum Order:

Only $25.00, to cover processing costs on your end and ours.

Warranty:

All products and services are free from defects under normal use when correctly installed and maintained. All products are covered by manufacturer’s warranty. Pictures are general representations of the product, and may include optional equipment.

The world is changing quickly. We do our best to keep up. All specifications on this website are subject to change without notice. 

OOPS!:

Errors do occur, so mistakes are subject to correction. Sorry for any inconvenience. 

By placing an order, clients accept and agree to KBC’s Terms and Conditions.

ISO 9001 Certification, Mississauga Location